Why our guests choose us

6 reasons to spend your holiday in the best family hotel

We have surveyed our guests to discover what they appreciated most during their holiday at our hotel.

Based on their answers, we have prepared a ranking with six good reasons to spend a holiday with your children at our family hotel in Trentino.

We also have special menus for children, and dishes for people suffering from celiac disease and vegetarians.

1. Location: you are close to everything!

Our hotel is located in Vigo di Fassa, close to all town services, but off the main road: there is also a large private garden in addition to the hotel.

The Catinaccio peaks surround the hotel. They are famous for their pink colour at sunset: they look like an enchanted garden of roses in Trentino.

150 metres away is the funicular railway that takes you to Ciampedie in a few minutes, a fantastic starting point for summer excursions and the winter ski season: a real 360° balcony on the beautiful peaks of the Dolomites.


2. Our staff: making you feel like a member of the family

We like to call our guests by their first names. We remember what Frank likes and what annoys Paula.

We want to create a personal relationship, based on friendship, respect, pleasant talks, special attention, sincere smiles and discreet secrets with all.

We want to make your holiday in Trentino magical and unforgettable.

3. Our hotel in Trentino: quality service and cleanliness

  • Spacious and bright rooms
  • Liveable common spaces (reception, bar, stube)
  • Pleasantly furnished traditional mountain ambience
  • Restaurants with three dining rooms
  • Well-organised play area for children
  • Modern wellness centre
  • Well-equipped outdoor garden
  • Private car park
  • Ski storage room on the slopes (for winter)

4. Children’s entertainment: fun for them, freedom for you

rich programme of children activities from 4 to 12 years both inside and outside the hotel: this is our trump card for an extraordinary holiday in Trentino with your children!

A successful formula that both children and parents like, because they can finally take some time for themselves.

For us it is a pleasure that has led us to be one of the most appreciated Trentino family hotels.

5. Cuisine: eating well and drinking the best!

Everyone says that you eat and drink well at our hotel. Some friends of ours use adjectives that really flatter us: divine dishes, sublime desserts, superlative cuisine, high-level food service.

All the merit goes to Lamberto and Robert, who bring delicious dishes of Italian cuisine and traditional Ladin recipes to the table.

Our wine cellar is also well stocked: let our sommelier Maurizio suggest the most suitable wine at dinner.

We also have special menus for children, and dishes for people suffering from celiac disease and vegetarians.

Completing the picture are Haidi and Pasa in the dining room, who entertain you with their friendliness between courses.

Sauna hotel

6. The wellness centre: get rid of stress, say yes to relaxation

For many, our wellness centre is the icing on the cake of an already perfect holiday.

Welcoming, well equipped, with complimentary fresh fruit always available and a wide selection of herbal teas to choose from: a real panacea for your body and mind.

It is a real pleasure after a day of skiing or long hikes at high altitudes.

An holiday you will never forget

For these and other reasons some of our guest have been visiting our hotel for more than 10 years.

Others, who recently discovered us by word of mouth or by chance have promised that we will see them again next year.

We can say it: for our guests we are the Best Hotel in the Fassa Valley for Families, the best family hotel for a pleasant holiday in the mountains in Trentino Alto Adige.

It’s no accident that our clients made us win the Tripadvisor prize as: World Best Family Hotel, in the top three places as best family hotel!

Alberto e Carlotta
Alberto e Carlotta
- The Hotel La Grotta owners -